Goodbye Comcast HD DVR: Part IV

Well, I haven't posted too much because I've been on vacation. Before my vacation I went to watch Discovery HD to find nothing but a black screen. In fact the vast majority of my channels were no longer functioning. Calling Comcast support revealed that the lovely lady who set up my CableCard order had screwed it up. You remember, Mrs. "how are you going to watch the digital programing on your TV without a cable box"? Evidently, she had cancelled my digital package with the removal of my cable box. Anyway, the new customer service representative was very nice and fixed the problem quickly.

After relaxing and enjoying someplace warm, I come back from vacation to discover in my latest Comcast bill that I'm being charged for two CableCards. The Comcast DVR saga will just not end. In easter Massachusetts Comcast provides the first CableCard on an outlet for free and charges $2.75 for each additional CableCard. My bill showed two charges for $2.75. The customer service representative that I spoke to about this issue was a little confrontational at the start but very quickly backed down when she understood the error.

If there was any lingering doubt that switching to a TiVo was a good move, Comcast has done everything possible to keep those concerns at bay.